Why teamleadertraining.org.uk?
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Our flagship training course ‘Essential Leadership Skills for the Contact Centre Team Leader’ is an intensive 5 day course that has been developed from 15 years of real world experience in Contact Centres across the UK and abroad harnessing all of the essential skills that a contact centre team leader must have in order to succeed in their leadership role and to lead individuals and the team to further success. We continually assess our courses for content and suitability and ensure that the content remains interesting, relevant and most importantly, applicable in the real world.
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teamleadertraining.org.uk offer inexpensive solutions for you and your organisation and your experienced facilitator will support you throughout the course and will continue to support you after the course is over. We aim to build long-lasting relationships with our clients and the relationship doesn't end once you complete the course. You will take away everything you have learned on this course together with your personalised action plan that we will support you in creating. It is an invaluable tool that will help you to apply what you have learned in the training room to the real world and foster an attitude of continuing professional development in order to realise your full potential.
In addition to the training, certification and ongoing support, we encourage delegates to connect with each other and share ideas, best practices, successes and even failures. Seeking connections with other leaders can be one of the most valuable resources that you have and the Forum on our website is a great way to stay in touch and share ideas, discuss, ask for help and expand your professional network.
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We look forward to hearing from you and welcoming you on our Flagship course in the very near future.
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