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Essential Leadership Skills for the Contact Centre Team Leader

5 day course

MANCHESTER

9th - 13th October 2017

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REDUCED PRICE

£1790

£1490

The all-in-one comprehensive leadership package

Why pay for dozens of separate courses when one will do?

You will cover everything below and more in one 5-day course

AND you can BOOK ONLINE!!

Management & Leadership
Time Management
Coaching
Psychology
Feedback
Goal Setting
Team Building
Learning styles that matter
Networking
Core Values
Raising your profile
Who is your team?

 

Discounts available for group bookings

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See

FAQs

for details

by clicking here

Who is this course for?

INDIVIDUALS​

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  • You want a leadership role but lack confidence in your abilities

  • You want to learn the skills that are essential to lead yourself and your team successfully

  • You are a Team Manager / Leader in a contact centre / call centre or have recently been promoted

  • You've had little or no leadership training or you need to brush up on your skills

  • You want to get ahead or stand out from the crowd

  • You want Team Leader Certification

ORGANISATIONS

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  • Could your Team Leaders benefit from leadership training?

  • Do your Team Leaders have a positive impact on your teams' performance?

  • Is the feedback about your Team Leaders always positive? 

  • Do you want your Leaders to have Continuing Professional Developement (CPD)?

  • Do your Team Leaders LEAD?

  • Do you want inexpensive but quality Leadership Training for your organisation?

Upcoming courses

CONTACT US

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(c) 2016 GPT Training Ltd.  GPT Training Ltd. is registered in England and Wales with Company Number 10154715.

The registered office is Unit 17 Lancaster House, Whitworth Street, Manchester, Greater Manchester, M1 6LQ, United Kingdom.

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